Shipping policy
Shipping
All of our products are custom-designed and made to order. Once your order is ready, it will be shipped via Australia Post.
At checkout, you can choose between Standard and Express shipping options, depending on your preference.
Delivery Time
Delivery times typically range between 7–14 days, depending on your location and the shipping method selected.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to track your delivery through Australia Post.
Possible Delays
Please note that shipping delays can occasionally occur due to factors outside our control, such as Australia Post service delays, peak seasons, or public holidays.
Need Help?
If you have any questions about your order or delivery, please contact our support team at support@wooby.com.au, and we’ll be happy to assist you.